Troubleshoot the extension
Resolve hidden widgets, sign-in problems, publishing issues, and LinkedIn inbox connectivity.
Reepl is missing from LinkedIn or X
- Check the extension is installed and enabled in your browser.
- Open the toolbar menu and check Manage Widgets.
- Allow Reepl site access for LinkedIn or X.
- Refresh the social page after changing permissions or updating the extension.
Use the extension on a supported desktop browser. The iOS and Android apps do not install the Chrome extension into your phone's browser.
The extension shows the wrong account
Sign out of the extension and sign in with the intended Reepl account. Check the web app's workspace as well if a draft or shared setting is missing.
Draft generation fails
Check the account's plan, available credits, and provider key settings if you use your own AI key. Keep your current text and read the displayed error before trying again.
Publishing fails
Open Settings → Channels in the web app and check the intended LinkedIn connection. Signing in to the extension does not itself authorize Reepl to publish through LinkedIn's API.
The LinkedIn web inbox cannot connect
Keep the extension enabled in the browser running Reepl, sign in to LinkedIn in that browser, and complete the inbox's extension permission prompt. Use the current extension version and the inbox's connection check. See LinkedIn inbox.
Report a problem
Use the extension's bug report control or contact [email protected]. Include the extension version, browser, affected site, what you tried, and the error text.